Policies

Policies.

Basic order, pickup, and issue notes.

Reservations

Fish can be held for a short reservation window once inventory is confirmed and payment terms are agreed.

Pickup and handoff

Retail pickup windows and wholesale handoff schedules will be published with each availability update.

DOA and issue reporting

Any livestock issue should be reported immediately with photos and order details so the record stays tied to the shipment or pickup event.

Cookies and checkout storage

Only necessary cookies are used for cart state, customer sign-in, checkout security, and remembering your choice. The full cookie register lives on the cookie policy page.